NHR ORGANIC OILS
24 Chatham Place, Brighton, BN1 3TN, UK
Tel. +44 1273 746505 or +44 1273 202729
Email: Web: www.nhrorganicoils.com
Please read these terms and conditions carefully. By using our website,
you are agreeing to the terms outlined below.
Reliance on Information Posted
NHR’s Organic oils are certified Organic and 100% pure and natural with
nothing added, therefore the colour and scent may vary from harvest to harvest.
The photos on our website are for illustration purposes, so please be
aware that the products may look different to the images displayed.
The therapeutic information is for educational use only, and is NHR Organic Oils' opinion
based on traditional uses and as such is not intended to be used to diagnose, prescribe or administer in any manner
to any physical ailments. In any matter relating to health, please always contact a
qualified health practitioner. These oils are not a replacement for orthodox medicine.
Please ensure that the products you purchase are suitable for
you, and that you are aware of possible contraindications with certain medicines.
Some products should not be used during pregnancy or while breastfeeding, or
with certain medical conditions such diabetes or high blood pressure.
Product Purchase
At the time of placing an order with us, you will receive an
order confirmation email. When the order has been dispatched, you will receive
a dispatch confirmation email with an estimated delivery time and tracking
information if sent by courier.
We reserve the right to cancel your order without prior
notice should the product become unavailable or if there is a large price
fluctuation or problem with stock or availability. The organic essential oil
market can at times be quite volatile both with stock levels and price. The
full amount will always be refunded to you and there will be no charge or you
may accept the new price.
All prices and charges are in GBP. However, you can
change the currency to display estimated prices in a different currency. This
is a rough guide only and the final charge will be settled by your bank or
PayPal using their own currency exchange rates depending on your choice of
payment method.
Payment is deducted at the time of placing your order.
VAT is added at the checkout where applicable. You can choose
to view the prices including or excluding VAT by ticking/unticking the VAT box
on any product page.
If you are based outside of the UK, your order may be subject
to import duties and taxes upon delivery. We have no control over such fees and
you will be responsible for any payment required.
Your Account
Please ensure that the details you provide are correct. You can update
your details by clicking on ‘My account’. In the case that you forget your
password, please contact us via phone or email and we will reset it for you. We
do not have access to passwords, but we are able to reset them.
Returns
We are happy to cancel your order or accept returns of unused or
faulty products. Please contact us as soon as
possible to arrange the return or cancel your order. You do not need to give us a reason for
returning or cancelling your order or part of your order. We will refund the retail price of
the returned product upon receipt of return. We are not able to refund delivery
charges unless it is our mistake.
If your product is deemed to be faulty, we will refund the delivery charge in addition to the retail price of the returned product.