NHR ORGANIC OILS
24 Chatham Place, Brighton, BN1 3TN, UK
Tel. (UK) 0845 310 8066 International Tel. +44 1273 746505
Email: Web: www.nhrorganicoils.com
Please read these terms and conditions carefully. By using our website, you are agreeing to the terms outlined below.
Reliance on Information Posted
NHR’s Organic oils are certified Organic and 100% pure and natural with nothing added, therefore the colour and scent may vary from harvest to harvest.
The photos on our website are for illustration purposes, so please be aware that the products may look different to the images displayed.
The therapeutic information is for educational use only, and is NHR Organic Oils' opinion based on traditional uses and as such is not intended to be used to diagnose, prescribe or administer in any manner to any physical ailments. In any matter relating to health, please always contact a qualified health practitioner. These oils are not a replacement for orthodox medicine.
Please ensure that the products you purchase are suitable for you, and that you are aware of possible contraindications with certain medicines. Some products should not be used during pregnancy or while breastfeeding, or with certain medical conditions such diabetes or high blood pressure.
At the time of placing an order with us, you will receive an order confirmation email. When the order has been dispatched, you will receive a dispatch confirmation email with an estimated delivery time and tracking information if sent by courier.
We reserve the right to cancel your order without prior notice should the product become unavailable or if there is a large price fluctuation or problem with stock or availability. The organic essential oil market can at times be quite volatile both with stock levels and price. The full amount will always be refunded to you and there will be no charge or you may accept the new price.
All prices and charges are in UK pounds. However, you can change the currency to display estimated prices in a different currency. This is a rough guide only and the final charge will be settled by your bank or PayPal using there own currency exchange rates depending on your choice of payment method.
Payment is deducted at the time of placing your order.
VAT is added at the checkout where applicable. You can choose to view the prices including or excluding VAT by ticking/unticking the VAT box on any product page.
If you are based outside of the EU, your order may be subject to import duties and taxes upon delivery. We have no control over such fees and you will be responsible for any payment required.
Please ensure that the details you provide are correct. You can update your details by clicking on ‘My account’. In the case that you forget your password, please contact us via phone or email and we will reset it for you. We do not have access to passwords, but we are able to reset them.
We are happy to accept returns of unused or faulty products. Please contact us as soon as possible to arrange the return. You do not need to give us a reason for returning your order or part of your order. We will refund the retail price of the returned product upon receipt of return. We are not able to refund delivery charges unless it is our mistake.
If your product is deemed to be faulty, we will refund the delivery charge in addition to the retail price of the returned product.