Trade & Wholesale FAQs
Do you provide NOP or other export certificates?
Let us know in the Special Instructions box at checkout.
Please note: We are currently unable to provide COIs via TRACES for EU customers.
Where can I access product documents (CoA, MSDS, Allergens)?
You’ll find these on each product page.
If you need help locating them, just get in touch.
Can I resell your oils in their original NHR packaging?
Yes, with a few guidelines for the description on your company website:
- NHR logo: May be used
- Soil Association logo: Only if your company is audited by the Soil Association
- NHR product images/text: Please send to us for approval
- Organic wording: Food use: Cannot be described as "organic"; unless your company is audited by the Soil Association. Health & Beauty: You may use the description "certified organic".
I need to order a large quantity — is that possible?
Yes. If the oil is not in stock, please allow:
- 2–3 weeks for sourcing and testing
- Up to 6–8 weeks in exceptional cases (harvest delays, analysis requirements, etc.)
Please give us as much notice as possible to ensure timely fulfilment.